Un Jeu Sans Fin is an eco-responsible toy rental concept for children aged 0 to 8. You can enjoy toys for as long as you like, then return them or exchange them for other toys.

Several formulas are available:

Toys can be rented for short or long periods.

• Short-term rental: This is a rental of a few days to a few weeks (from 4 days to a maximum of 4 weeks), ideal for vacations, for example. When you go on vacation, you don’t always have room to take all the children’s toys (especially when you travel by plane, train or even car). The fear is that the children will get bored. Renting is the ideal solution, allowing them to discover new toys on the spot, for a vacation that’s enjoyable for everyone (children and parents). The toys are available to the children for the duration of their vacation, and are then collected, disinfected and cleaned to be used by other children on vacation.
• Long-term rental: for parents who want to use toys more responsibly. Instead of constantly buying new toys, cluttering up the home or wasting money, rental is the solution for pleasing children more often while doing something for the environment and your wallet.

Toys can be rented in bags of 5, 7 or 10, for short or long periods.

The price is similar for short- and long-term rentals. For example, the price is the same for a few days, 1 week, 2 weeks or 1 month rental. We wanted the process to be simple and transparent. The biggest expense for Un Jeu Sans Fin is the cost of round-trip delivery, which is included in the rental price. As delivery is the same for 1 week or 1 month, we opted for the same price, regardless of the rental duration. For you, it’s even simpler: you immediately know exactly how much you’ll be paying for your rental, with no surprises during the ordering process.

Finally, we also offer toy rentals for professionals (hoteliers, restaurateurs, pediatricians, day-care centers, etc.) who want to showcase toys in the children’s area of their establishment, without having to worry about a thing. We offer a turnkey concept, selecting the right toys for the right customers, while ensuring regular maintenance, cleaning and renewal of the toys. Please contact us at contact@unjeusansfin.com or +33 6 75 58 29 90 and 076 467 12 15 to find out more.

The price includes the rental of the toys for the defined period, as well as the following items:

• A Play&Go branded organic cotton bag, containing all the toys and transforming into a play mat – to be returned at the end of the rental period.
• Branded organic cotton bags or backpacks to protect each toy and facilitate transport – to be returned at the end of the rental period.
• Cleaning and disinfection of toys: between each rental, each toy is checked, cleaned and disinfected according to a strict protocol used in day-care centers (for more details, please refer to the question “How are toys washed and disinfected
• Breakage, wear and tear and loss of parts guarantee: caught up in their play, children may break, damage or lose a part of the toy. It can happen, and it’s completely normal. That’s why we take 100% responsibility for breakage, wear and tear and loss. The most important thing is to return the toy to us at the end of the rental period, even if it’s damaged, broken or missing a part, so that we can try to find a solution (repair it, find a replacement part, recycle it, etc.). If you can let us know when you return the toys, that’s even better, as it will save us time.
• Round-trip shipping (for more details, please refer to the question: “How are deliveries made?”).

You will receive the following items:

• The rented toys – to be returned at the end of the rental period A Play&Go bag in organic cotton, containing all the toys and transforming into a play mat – to be returned at the end of the rental period
• Pouches or backpacks in the brand’s colors and in organic cotton, to protect each toy and facilitate transport – to be returned at the end of the rental period
• A list summarizing the toys and the parts contained in each toy: this is a sheet listing all the rented toys, as well as the parts making up each set. When you return the toys, this enables you to check that you have collected all the toys and all the parts contained in each toy
• An explanatory sheet summarizing the return process
• A prepaid return label (for deliveries/returns via Mondial Relay). For deliveries via Colissimo, the return label is sent to you by email a few days before the end of your rental period. It’s also saved on the website (“my account”). Finaly, for rentals in the Pays de Gex (France) and in the canton of Geneva and Vaud (Switzerland), no label is necessary, as Un Jeu Sans Fin will come directly to collect the parcel.

The Un Jeu Sans Fin service is available in the following countries/regions:

• France (excluding DOM TOM)
• Switzerland – currently limited to the canton of Geneva and certain areas of the canton of Vaud (here is the list of communes where the service is available: click here)

The benefits are many, for children and parents alike.

• For children: renting allows them to discover new toys on a more regular basis without ever getting bored, to always have toys adapted to their development and to learn how to take care of games that don’t belong to them.
• For parents: renting allows parents to consume better, more responsibly and more economically. It reduces the waste associated with regular toy purchases, clears up clutter in the home (or in suitcases when you’re going on vacation and would like to take all your children’s toys with you to keep them occupied), lets you try out new toys and keep only those you really like, and of course, allows you to please your children more often.

Toy rental is, by definition, an ecological concept, since it allows us to limit purchases and waste, in favor of a circular economy (we don’t produce more, we take advantage of what’s already been created). Renting also means you can try out new toys before buying them, and always have the right toy at the right time, for smarter shopping and less waste.

The toys offered by Un Jeu Sans Fin are also meticulously researched to ensure that over 80% of our products are ecological and/or sustainable. We make sure that most of our toys fit into at least one of the following categories:

• Toys made from eco-friendly materials such as wood, natural rubber, bioplastic, etc.
• Toys produced in France or Europe
• High-quality toys mainly from French or European brands renowned for their expertise and quality, ensuring a long product life.
• No electronic toys

 

The packaging is also designed to be in line with this responsible approach. The Play&Go bag containing the toys, as well as the individual pouches and bags, are made from organic cotton, and protect the toys during transport so that they last over time.

A bag of 7 toys, for example, has a total average value of €388. Now let’s imagine that the children play with these toys for 2 months. A 2-month rental costs €138 (€69/month). That’s a saving of €250, bearing in mind that children tend to abandon their toys very quickly. What’s more, in the event of breakage or loss of small parts of the toy, we’ll take it back free of charge, which is not the case with shops.

• Breakage, wear and tear, loss of play elements: caught up in their play, children may break, damage or lose a play element. It can happen, and it’s completely normal. That’s why we take 100% responsibility for breakage, wear and tear or loss. The most important thing is to return the toy to us at the end of the rental period, even if it’s damaged, broken or missing a part, so that we can try to find a solution (repair it, find a replacement part, recycle it, etc.). If you can let us know when you return the toys, that’s even better, as it will save us time. And if one day (even much later), you find the missing part, don’t hesitate to let us know.
• If the toy is lost or not returned: if the toy is lost or not returned, we will be obliged to invoice the toy at a preferential rate, which is the rate indicated on each product sheet.

Cleaning and disinfecting toys between each rental is essential to guarantee perfect product hygiene. On each rental return, toys are checked, cleaned and disinfected according to a strict protocol used in crèches. Fabric toys and bags are machine-washed with ecological detergent, and the rest of the toys are cleaned with white vinegar and disinfectant.

It can happen that a child falls in love with one of the toys and doesn’t want to part with it. In this case, of course, you can decide to keep the toy by buying it at the preferential rate, which is the “coup de coeur” rate indicated on the product sheet.
At the end of the rental period, you can go to www.unjeusansfin.com, “My account” page, “End of rental” tab. There you’ll find a “buy a toy” section. There you’ll find a list of the toys you’ve hired, along with the buy-back price for each toy. You can tell us which toy(s) you’d like to keep, and we’ll then email you an invoice for the purchase, along with a link to make the payment.
You can then return the other toys and keep the one you have bought.
If you want to keep all the toys, that’s perfectly possible and you can follow the same steps. However, you will still need to send us the Play&Go bag and the individual bags that protect the toys.

To offer a gift card, nothing could be simpler: just click on “gift card”, which appears on the banner at the top of the page. Then choose the amount you wish to spend. Once you’ve placed your order, you’ll receive an email containing the gift card code (you can also choose to send the email directly to the family you’re giving the gift to).

The family can then go to www.unjeusansfin.fr, choose the “bag of 5 toys for 54€” option and freely select 5 toys from our selection. Once on the “basket” page, they can enter the code received by email in the “Do you have a gift card? ” section.
The toys will then be shipped.
If you offer several months’ rental, the family can decide each month whether to exchange the toys for new ones or keep them a little longer.
Once the gift card has been used up, the family can continue the toy rental service with Un Jeu Sans Fin, at their own expense, by selecting the option of their choice.

For the gift card, we recommend a bag of 5 toys. However, if the family wishes to choose a package other than “5 toys for €54”, this is entirely possible.

• If the formula finally chosen is more expensive than the amount of the gift card, the family will only have to pay the difference between the amount of the gift card and the amount of the formula selected. Before validating the basket, the gift card number must be entered, and on the order summary page, the payment details must also be entered.
• If the family decides not to spend the full amount of the gift card, it cannot be reimbursed. The amount will remain on the customer’s account, waiting to be used.

We offer different delivery methods depending on your place of residence or stay and your preferences:

For customers living or staying in the Pays de Gex (France), the canton of Geneva and the canton of Vaud (Switzerland), delivery and return of toys is handled by Un Jeu Sans Fin. We’ll deliver directly to your door, agreeing delivery days and times with you in advance. For further details, please click here for a list of zip codes covered by this delivery method (France and Switzerland).

For customers living or staying in France (excluding Pays de Gex and DOM TOM), we offer 3 delivery systems:

Parcel delivery:

La Poste Colissimo with home delivery (no signature required)
La Poste Point Retrait with delivery to a La Poste collection point
Mondial Relay with delivery to a Mondial Relay point.

Package return:

La Poste Point Retrait with parcel return to La Poste collection point
Mondial Relay with return of parcel to Mondial Relay relay point

As a reminder, round-trip deliveries are included in the Un Jeu Sans Fin offer.

At the end of your rental, you have several options. Here are the details of the options and the steps to follow:

Rental of one month or more

Continue my rental as is

You want to keep the same toys for another month. In this case, you don’t have to do anything. You will automatically be charged for an extra month’s rental and you can keep the toys.

Stop my rental

You wish to stop your rental. Click on this link to find the details of your current order and stop it (by clicking on the “View” button and then “Stop my rental” which will appear on the next page). Then simply return the toys to us.

Continue my rental but change formulas or toys

You’d like to continue your rental but would like to change formulas or toys. The first step is to stop your current rental and start a new one. You can then return the current toys to us, and you’ll receive your new toy order as soon as possible.

Step 1: Click on this link to find the details of your current order and stop it (by clicking on the “View” button then “Stop my rental” which will appear on the next page).

Step 2: Choose a new formula by clicking on this link.

Buy one or more toys

If your child has fallen in love with one or more toys and would like to keep it/them, this is entirely possible. Click on the “Buy a toy” tab on the My Account page and fill in the form to tell us which toys you’d like to buy. We’ll then send you an invoice, and you can return the remaining toys to us.

Rental of less than one month

Return toys

Your rental period is coming to an end. You must return the toys to us at the end of your rental period.

Buy one or more toys

If your child has fallen in love with one or more toys and would like to keep it/them, this is entirely possible. Click on the “Buy a toy” tab on the My Account page and fill in the form to tell us which toys you’d like to buy. We’ll then send you an invoice, and you can return the remaining toys to us.

Once your rental period is over, you must collect all the toys, the Play&Go bag and the little bags and put everything back in the shipping carton. We recommend that you keep the box you used to deliver the toys, but if you no longer have it, you can use another one. Make sure that the toys are well protected and secured in the box, to prevent damage on return. Close the box and stick the return label. This label is sent to you a few days before the end of the rental period.

If you need assistance to find your return label, please send us an email to contact@unjeusansfin.com

For customers living or staying in the Pays de Gex (France), the canton of Geneva (Switzerland) and certain locations in the canton of Vaud (Switzerland), toys are returned by Un Jeu Sans Fin. You can contact us at contact@unjeusansfin.com or on 06 75 58 29 90 and 076 467 12 15 to schedule the collection of your toys.

Yes, if necessary, you can return the toys before the end of the rental period, but the price you paid will remain the same.

At the end of your rental period, the following items must be returned:

The rented toys
The Play&Go organic cotton bag containing all the toys, which doubles as a play mat.
Branded organic cotton bags or backpacks to protect each toy and facilitate transportation

Along with your toys, we enclose a slip of paper listing all the toys you’ve rented, together with a list of the parts that make up the set. When you return the toys, this enables you to check that you’ve collected all the toys, and all the parts contained in each toy.